2118 Carolina Place
Fort Mill, SC 29715
Phone 803-548-3320
Frequently Asked Questions
Please read our FAQ before sending us a message.
Corporate Office:
2118 Carolina Place
Fort Mill, SC 29715
Phone 803-548-3320
Service Facility:
Shelby, NC
Servicing Cleveland County
Phone 803-548-3320
Service Facility:
Oakboro, NC
Servicing Stanly County
Phone 803-548-3320
We serve all of North Carolina, South Carolina, and Georgia.
Our technicians are licensed in North Carolina, South Carolina, and Georgia.
Our technicians go through rigorous and continuous training. Our technicians are trained through factory schools and seminars as well as ongoing internal training here at SSI.
That depends on a couple of factors:
1. Do you have an internal quality system that requires a specific interval for calibration?
If so, then this would be the determining factor regardless of how often your scales are used.
2. How important is your accuracy to your profit margin?
We have many customers who calibrate monthly or quarterly, however at a minimum we would recommend at least twice a year. As there are many factors that can affect calibration to an electronic weighing device.
Our normal business hours are Monday – Friday, 8am – 5pm, however, we do offer after-hours service as needed. You can call our number and you will be instructed on how to receive an after-hours service call.

Rick Griffiths
Accounts Manager
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